For more help, please feel free to contact us via email. Once receiving your email, our customer service representatives will respond within a business day. We appreciate your kind patience and understanding.

Tel: +1 778 229 5361

E-mail: service@furrytail.net

Address: Unit 375-6628 River Road, Richmond, BC, Canada

Our office time is 9 a.m. – 5 p.m. (PST) from Monday to Friday (exclude Canadian holidays). We respond to most emails within a business day, but if you don't get a response from us, please check your spam bin.