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About Us
Do you offer free shipping?
Can I order if I’m outside the contiguous U.S.?
Where does Furrytail ship from?
When will I receive my order?
Do you ship to PO Boxes or APO/FPO/DPO addresses?
How do I update my billing or shipping address?
How can I find tracking information on my order?
Returns & Refunds
If I am not satisfied with my automatic cat litter box, how do I get a refund?
How do I find my return or refund status?
How long will it take for my refund to be processed?
Do I need an RMA number for a return? How do I get this?
Account & Orders
How do I update my payment method?
How can I check the status of my order?
How do I cancel my order?
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